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Privacy Policy

This policy explains how NABA Management Services LLC (“NABA”) collects, uses, shares and protects personal information when you use our website or our coordination, payment and documentation services.

Last updated: October 25, 2026

The short version

  • We collect the information we need to coordinate your process, process payments and prepare documentation.
  • We share necessary information with NABA Clínica Dental so they can provide your care.
  • We do not sell your personal information.
  • NABA is not a HIPAA covered entity; the clinic operates under Mexican law.
  • You can ask us what we hold about you, and request corrections or deletion where applicable.
01

Who we are

NABA Management Services LLC is a Management Services Organization based in El Paso, Texas. We coordinate payments, documentation and logistics for patients receiving care at NABA Clínica Dental in Ciudad Juárez, Mexico. We are not a dental clinic and do not provide clinical care.

02

Information we collect

Depending on how you interact with us, we may collect:

  • Contact details (name, email, phone, address)
  • Information about the care you are seeking and your preferred dates
  • Payment-related information (processed by our payment providers; we do not store full card numbers)
  • Communications you send us by email, form, phone or messaging apps
  • Basic technical data when you visit our website (such as IP address, browser type and pages viewed)
03

How we use information

We use personal information to:

  • Respond to your inquiries and coordinate your process with NABA Clínica Dental
  • Process payments and prepare documentation for your insurance or HSA/FSA
  • Communicate with you about appointments, payments and next steps
  • Improve our website and services
  • Meet legal, tax and accounting obligations
04

How we share information

We share information only as needed to provide our services or as required by law:

  • NABA Clínica Dental — so they can evaluate you, provide care and issue clinical records
  • Payment processors — to process your payment securely
  • Professional advisers and service providers — such as accounting, technology and communication tools, under confidentiality obligations
  • Authorities and other parties — when required by law, to enforce our agreements, or in a business transfer such as a merger or sale

We do not sell your personal information. We do not send your information to your HSA/FSA administrator or insurer ourselves unless you ask us to. You decide what to submit to them.

05

Health information and HIPAA

NABA is not a health care provider, health plan or clearinghouse, and is not a “covered entity” or “business associate” under HIPAA. The clinic that treats you operates in Mexico under Mexican privacy and health rules.

06

Information sent to Mexico

To arrange your care, we share necessary information with NABA Clínica Dental in Mexico. Their handling of your data is governed by Mexican law and by their own practices. We share only what is needed for coordination, payment and documentation.

07

Cookies and analytics

Our website may use cookies and tools such as Google Analytics to understand how visitors use the site (for example, pages viewed and approximate location). You can control cookies through your browser settings. Analytics providers may set their own cookies subject to their privacy policies.

08

Communications

If you contact us, we may reply by phone, email or messaging apps such as WhatsApp. Message and data rates from your carrier may apply. You can ask us to stop non-essential marketing messages at any time.

09

Security

We use reasonable technical and organizational measures to protect personal information, including limiting access to people who need it and keeping client-related funds separate from operating funds where applicable. No method of transmission or storage is completely secure.

10

How long we keep information

We keep information as long as we need it to serve you and to meet legal, tax and accounting duties. Payment, documentation and case records are typically retained for several years after your last interaction with us.

11

Your choices and rights

You can ask us to tell you what personal information we hold about you, to correct it, or to delete it where applicable. You can also ask us to stop marketing messages. Contact us at contact@nabams.us. We may need to verify your identity before responding. Some records must be kept for legal or accounting reasons even if you request deletion.

12

Children

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18 without a parent or guardian. If you believe we have collected information from a minor without proper consent, please contact us so we can delete it.

13

Third-party websites

Our website may link to other sites, such as the clinic’s website or payment providers. We are not responsible for their privacy practices. We encourage you to read their policies.

14

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed. If we make material changes, we will post the updated policy on this page.

15

Contact us

For privacy questions or requests:

NABA Management Services LLC
4717 Hondo Pass Dr 1D, El Paso, Texas 79904
Email: contact@nabams.us

Privacy questions?

Write to us and we will respond as promptly as we can.

NABA Management Services LLC
4717 Hondo Pass Dr 1D, El Paso, Texas 79904
Email: contact@nabams.us